Additional Driver
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
Age Requirements
Minimum age to rent a vehicle is 23 and maximum rental age is 75 years.
There are no additional fees for drivers under 25.
Cross Border Policy
Unrestricted driving in Aruba only.
Delivery and Collection
Customer must pre-arrange delivery or collection of vehicle in advance
Delivery and Collection available at no charge anywhere on the island
One Way Drop Policy
All one way rentals must be booked in advance and are subject to availability.
One way charges apply and are payable at time of rental.
One way charges cannot be prepaid.
Refueling Service
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - We Refill
This option allows the renter to pay at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 2 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Forms of Payment
A credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®, Diners Club®
An authorization on the credit card in the amount of $300 USD plus the cost of the rental will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Debit/Check cards are not accepted at this location. Debit/Check cards are considered to be any non-credit card with the American Express®, MasterCard®, VISA®, Discover®, Diners Club® logo.
Cash is accepted as final payment but customer must still pre-authorize with a valid credit card.
If renting with cash a deposit in the amount of $500 plus the cost of the rental will be taken at the time of rental. This deposit amount may be used toward damages of vehicles or late charges.
Renter Requirements
Must meet the locations' minimum age requirements.
Present a valid driver's license from the customer's country of residence is required and must be presented at the time of rental.
Present a major credit card in the renter's name at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to driver's license, if the characters are not in English or Latin Characters an International driver's permit is recommended. If the driver's license is in Characters other than Latin, an International Permit is required or a Notarized English Translation is accepted.
Roadside Assistance PLUS
Roadside Plus (RSP) - When purchased, RSP will provide roadside assistance to customers without additional charges.
RSP Includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (providing special equipment is not required to open the car), towing (not related to an accident), and jump-start. Tires damaged beyond repair as a result of driver neglect is the responsibility of the renter.
Arrival Directions
Customers will exit customs to the arrivals hall. The rental counter is located 60 feet straight ahead.
Third Party Liability
Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle, unless the vehicle is a 4x4. The purchase of TPL may be required by the rental company as a condition of rental for 4x4 vehicles. Customers can obtain coverage for damages and injuries to third parties, up to the policy limits, under the local rental car company's insurance by purchasing it's TPL protection. This is at least the minimum financial responsibility limit as outlined in the applicable motor vehicle financial responsibility laws of Aruba. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in Aruba.
For renters of 4x4 vehicles: The rental location requires purchase of TPL to rent a 4x4 unless you present written proof that your credit card provides Third Party Liability in Aruba.
Riu Palace Aruba